The MGM Springfield casino on opening day, Friday, August 24, 2018.
Heather Brandon / NEPR

The volume of people who have visited MGM Springfield since it opened three weeks ago has well exceeded the gaming company's estimates. But casino executives told Massachusetts gaming regulators Thursday they are running into an issue with minors on the gaming floor.

Randy Wexler, right, visited the MGM casino with his friend, Richard Emmings, left, on August 31, 2018.
Alden Bourne / NEPR

It's been a little over a week since the new MGM casino opened to much fanfare in Springfield, Massachusetts. A week later, some folks sounded happier than others. 

A scene at Thursday's "preview party" at MGM Springfield.
Don Treeger / The Republican /

Updated 4:45 p.m.

The first resort casino in Massachusetts opened Friday, a $960 million complex in downtown Springfield with expansive Las Vegas-style gambling and entertainment options.

A gambling scene.
Ralf Steinberger / Creative Commons /

Massachusetts is offering a program called GameSense to help prevent compulsive gambling. But where can people go when that program doesn't work?

Poker chips.
Creative Commons /

As MGM opens in Springfield, Massachusetts, regulators and casino operators are required to make sure problem gamblers have access to help. There’s a new program called GameSense they hope will fulfill that promise.